Privacy Policy

BlockOps Mining LLC (“BlockOps,” “we,” “us,” or “our”) provides an application that allows customers to browse and purchase cryptocurrency mining equipment (the “Services”). This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our website, mobile applications, and related services (collectively, the “App”).

By using the App, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Information We Collect

Information You Provide to Us

  • Contact information: first name, last name,
    email address, phone number.
  • Account and profile information: login
    credentials and other information you provide when you create an
    account (if applicable).
  • Order and transaction information: products you
    view, select, and purchase (e.g., crypto miners), associated order
    details, and related communications.

Automatically Collected Information

  • Usage data: device type, operating system,
    browser type, pages viewed, links clicked, time spent, and similar
    usage information.
  • Device and log data: IP address, access times,
    referrer URLs, and error logs.

Cookies and Tracking Technologies

We use cookies and similar technologies to recognize users, analyze traffic, and deliver relevant advertising. You can manage cookies through your browser settings. Disabling cookies may limit certain functionality of the App.

Third-Party Services

We use third-party services such as HubSpot to manage customer relationships and Google Ads to run advertising and measure performance. These providers may collect information about your activity over time using cookies and similar technologies in accordance with their own privacy policies.

2. How We Use Your Information

  • To provide and operate the Services: process and
    manage your orders and payments; enable you to browse, select, and
    purchase crypto miners and related products; provide
    account-related functionality (if applicable).
  • To communicate with you: respond to your
    questions and support requests; send transactional messages (e.g.,
    order confirmations, shipping updates, security notices); send
    marketing and promotional communications, subject to your
    preferences and applicable law (you may opt out at any time).
  • To personalize and improve the App: understand
    how users interact with the App; improve, maintain, and develop
    new features and offerings; customize content, recommendations,
    and advertising.
  • For advertising and analytics: measure the
    effectiveness of our marketing campaigns (including via Google
    Ads); show you relevant ads on our properties and on third-party
    sites and apps.
  • For security, compliance, and legal purposes:
    detect, prevent, and address fraud, abuse, or security issues;
    enforce our terms and policies; comply with applicable laws,
    regulations, legal processes, or enforceable governmental
    requests.

3. How We Share Your Information

We may share your information in the following circumstances:

  • Service providers and vendors: with hosting and
    infrastructure providers, customer relationship management
    platforms (such as HubSpot), payment processors, analytics and
    advertising partners (such as Google Ads), and email, messaging,
    and support tools. These providers are authorized to use your
    information only as necessary to provide services to us.
  • Business partners: with partners involved in
    fulfilling your orders (for example, hardware vendors, logistics
    providers, or other partners necessary to deliver crypto miners to
    you).
  • Legal, protection, and safety: if we believe
    disclosure is reasonably necessary to comply with law, enforce our
    agreements and policies, or protect the rights, property, or
    safety of BlockOps, our users, or the public.
  • Business transfers: in connection with, or during
    negotiations of, any merger, sale of company assets, financing,
    acquisition, or similar transaction involving all or a portion of
    our business.
  • With your consent: when you give us permission to
    do so.

We do not sell your personal information for money. We may,
however, allow certain third parties (such as advertising and
analytics partners) to collect information about your activities on
our App and other digital properties over time via cookies and
similar technologies, which may be considered “sharing” or
“selling” under some privacy laws.

4. International Users

Our Services are intended primarily for users in the United States. If you access the App from outside the United States, your information may be transferred to and processed in the United States, where data protection laws may differ from those in your country.

5. Your Choices

  • Marketing communications: you can opt out of
    marketing emails by following the unsubscribe instructions in
    those emails or contacting us at support@blockopsmining.com. You
    may still receive transactional or service-related communications.
  • Cookies and tracking technologies: you can manage
    cookies through your browser settings and certain third-party
    tools. If you disable cookies, some features of the App may not
    function properly.
  • Access, update, or delete your information: you
    may request access to, correction of, or deletion of your personal
    information by contacting us at support@blockopsmining.com. We
    may need to verify your identity and may retain certain
    information as required or permitted by law.

6. Data Security and Retention

We use reasonable technical and organizational measures designed to
protect your information from unauthorized access, use, alteration,
or destruction. However, no method of transmission over the internet
or electronic storage is 100% secure.

We retain your information for as long as necessary to provide the
Services, fulfill the purposes described in this Privacy Policy,
comply with our legal obligations, resolve disputes, and enforce our
agreements. We may anonymize or aggregate data so it is no longer
associated with you.

7. Children’s Privacy

The App is intended for use by adults and businesses and is not
directed to children under 18. We do not knowingly collect personal
information from children under 18. If we learn that we have
collected such information, we will take reasonable steps to delete
it. If you believe a child has provided us with personal
information, please contact us at support@blockopsmining.com.

8. Third-Party Websites

The App may contain links to third-party websites, services, or
applications that are not operated by us. We are not responsible for
the privacy practices of those third parties. We encourage you to
review the privacy policies of any third-party services you use.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Your continued use of the App after any changes indicates your acceptance of the updated Privacy Policy.

10. Contact Us

BlockOps Mining LLC

Austin, Texas, USA

Email: support@blockopsmining.com